Enabling financial health for people, businesses, and society
Debt is more than numbers; it’s about people’s lives, businesses future, and a functioning society. Our approach combines deep industry expertise with cutting-edge technology, allowing us to tailor solutions that work for both individuals and businesses. Through ethical collections, financial education, and data-driven insights, we help customers manage their obligations in a way that is sustainable, fair, and transparent. Our goal is not just to recover debt, but to empower people to move forward.
Our impact in numbers
4.9M
(million) people supported became debt free in the last 12 months
35M
(million) cases handled in 130 million customer interactions every year
70,000
businesses trust Intrum to manage their credit management services
9,000
dedicated employees in 20 European countries
Grounded in ethics, driven by technology
Intrum is Europe’s leading credit management services provider, helping businesses secure payments while supporting consumers in regaining financial stability. With a strong presence across 20 markets, we combine local expertise with global reach to drive sustainable financial solutions.
Through cutting-edge technology, data-driven insights, and a commitment to ethical practices, we help businesses manage credit effectively, recover outstanding debts, and ensure financial wellbeing for consumers. Our expertise spans multiple industries, from financial services to telecoms, utilities, and beyond.
AI is transforming credit management
Intrum AI is our intelligent platform that automates and personalises the credit management journey, helping businesses recover debt more efficiently while improving the customer experience. Powered by Ophelos, it combines ethical collections with cutting-edge technology.
Read more about Intrum and AI
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